Celebrating 131 Years! Star Headlight & Lantern Co., Inc. Proudly Designed, Manufactured, and Assembled in the USA!

Shipping and Returns Terms

STAR NEWS & EVENTS

The Glen and STAR debut new on-track caution light system for 2019 season

20-May-2019 - WATKINS GLEN, N.Y. – Watkins Glen International announced toda...

Made in Our Home Town

18-Jun-2014 - Star Headlight featured on 13Wham TV ...

Damage Claims

Claims for damage or loss in transit must be filed by the distributor against the carrier. Claims for shortages in shipment must be filed, in writing, with Star Headlight & Lantern Co no more than 10 days from receipt of shipment. Delivery

Star Headlight & Lantern Co., Inc. will make every effort to deliver ordered merchandise on the date requested. Star Headlight & Lantern Co., Inc. shall not be liable for any damages to the distributor arising out of delayed shipments where the delivery circumstances are beyond the control of Star Headlight & Lantern Co., Inc.

Returns

You must contact Star Headlight & Lantern Co., Inc. prior to returning any merchandise. All returns require a Returned Goods Authorization Number (RGA #). The RGA# must be clearly marked on the package and associated paperwork. All returned merchandise is subject to inspection. Any items returned for repair that are deemed to be out of warranty are subject to parts replacement cost. If a returned item is out of warranty, the sender will be notified prior to any work being performed with an estimated cost of repair. No repairs will be done until proper authorization is obtained from the sender. Any merchandise returned for restock/credit that is not in new and saleable condition will be returned to the distributor issued and no credit will be issued. All items returned for restock are subject to a 15% restocking fee.

Installation

It is the sole responsibility of the owner to ensure their warning light is secure. Check the light every time you use the vehicle to ensure that it is mounted securely. Star Headlight & Lantern Co., Inc. assumes no responsibility for the secure mounting of this light. If you are mounting the light on the roof of your vehicle with a magnetic mount, take extreme care to ensure that the magnet is firmly seated on your roof, and that the pull of the magnet is sufficient to secure the light in place. As the composition of the metal in the roofs of different vehicles may vary, as well as the contour, texture and/or condition, Star Headlight & Lantern Co., Inc. cannot guarantee the ability of any magnetically mounted light to remain in place upon a moving vehicle and it is done at the sole discretion of the owner.

Warranty

The manufacturer warrants each new product, under normal use, against factory defects in material and workmanship for one year after the date of purchase. The owner will be responsible for returning to the Service Center any defective item(s) with the transportation costs prepaid. The manufacturer will, without charge, repair or replace at its option, products, or part(s), which its inspection determines to be defective. Repaired or replacement item(s) will be returned to the purchaser with transportation costs prepaid from the service point. A copy of the purchaser’s receipt must be returned with the defective item(s) in order to qualify for the warranty coverage. Exclusions from this warranty include, but are not limited to, bulbs, strobe tubes, domes, and/or the finish. This warranty shall not apply to any light, which has been altered, such that in the manufacturer’s judgment, the performance or reliability has been affected, or if any damage has resulted from abnormal use or service. This warranty does not apply to defect or damage occurring as a result of disaster, accident, abuse, misuse, lightning, power surges, or failure to follow enclosed manuals.

Any damage or defects occurring as a result of any unauthorized service or repairs by unauthorized persons shall be excluded from this warranty. There are no warranties expressed or implied (including any warranty of merchantability or fitness), which extend this warranty period. The loss of use of the product, loss of time, inconvenience, commercial loss or consequential damages, including costs of any labor, are not covered. The manufacturer reserves the right to change the design of the product without assuming any obligation to modify any product previously manufactured. This warranty gives you specific legal rights. You might also have additional rights which may vary from state to state. Some states do not allow limitations on how long an implied warranty lasts. Some states do not allow the exclusion or limitation of incidental or consequential damages. Therefore, the above limitation(s) or exclusion(s) may not apply to you.